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About Us

Our Company

The Stem is a global "networked consultancy" specializing in customer engagement and digital transformation.

Our Advantages

Navigate the most difficult customer engagement challenges with agility and reliability.

Our Experts

We configure teams of the best minds in customer engagement and digital transformation.

Join The Stem Network

We are always seeking new independent talent to join our team.

Become a Stem Consultant

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A balanced approach for turbulent times.

The Stem is the leading networked consultancy for Health & Life Sciences innovators seeking to transform their customer experiences.

Learn More

Access a PDF version of this white paper right now.

(Just tell us where to send it).

    Digital Transformation + Excellence

    Digital Transformation Vision and Roadmap

    Why you need it

    You recognize that digital is fundamentally transforming your organization and customer engagement and would like to develop a vision and a plan of action to realize the opportunities

    What it is

    This service provides a plan of action to transform customer engagement and seize digitization opportunities within Life Sciences organizations.

    • Consider external trends, internal dynamics and make the case for change
    • Define initiatives and projects at both the enterprise and therapeutic category and brand level, and considering patients, providers and payers
    • Develop a roadmap to sequence activity
    • Provide recommendations for measuring success and organizational change
    • Integrate diverse stakeholder perspectives
    • Activate well-conceived programs

    Who needs it

    C-Level or functional leaders who:

    • Are planning a digital transformation initiative
    • Need help making the case for digital transformation
    • Desire a pragmatic plan of action for transformation
    • Want to align a cross-functional team

    Deliverables

    The Transformation Vision & Roadmap service results in a concrete plan of action to drive a digital transformation. Deliverables include:

    Situation Analysis

    Synthesizing external trends and benchmarking internal activities to make the case for change


    Vision and Objectives

    Defining a bold vision, setting concrete objectives


    Engagement Strategy Framework

    Pinpointing priority leverage points to focus on and shaping high priority projects


    Enablement Framework

    Defining enablement work streams and initiatives, prioritizing underlying projects and outcomes, setting KPIs


    Roadmap

    Sequencing and scheduling projects and deliverables


    Change Management Recommendations

    Defining recommendations to support organizational change


    What to expect

    By engaging with The Stem for your digital transformation program, you can expect:

    • A clear vision for transformation outcomes
    • A focused strategy that concentrates on high priority opportunities
    • A pragmatic, actionable approach that balances brand and enterprise priorities
    • Alignment across diverse stakeholders

    Further Reading

    Related Blog Posts

    Related Case Studies

    Digital Transformation + Excellence
    • Digital Transformation Vision and Roadmap

    • Capability Assessments & Training

    • Processes Standards & Guidelines

    • Interim Leadership

    You know your schedule better than anyone. Schedule a consultation with our live calendar to discuss how we can tailor our services to meet your needs.

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    Contact

    hello@thestem.com
    +1(212) 705-8739 / ext. 700

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