Program Manager

Location: Multiple

Roles & Responsibilities

The Program/Project Manager will be responsible for managing complex multi-channel initiatives often involving multiple work streams and partners.

  • Develop integrated project plans and timelines
  • Manage program plan execution driving alignment across work streams and partners
  • Identify risks and implement actions to mitigate risks
  • Develop internal and vendor cost estimates
  • Manage relationships with best-in-class multi-channel fulfillment and implementation partners
  • Develop and project / program scopes and assumptions
  • Develop process documentation and practices to improve delivery efficiency
  • Develop infrastructure to support remote and virtual work environment
  • Identify and implement strategies to improve team productivity


The ideal candidate will be a seasoned project management professional with strong mix of project management, organizational and client and partner-facing skills with a drive toward efficiency and a passion for improving Health care customer engagement. They will have a strong digital background and be familiar with execution across a range of digital and offline channels.

  • Proven experience in a Digital project/program management/operations role at an agency, consulting firm or client
  • Track record of successfully leading implementation of complex multi-channel initiatives
  • Demonstrated ability to lead multiple work streams and partners
  • Strong client and partner communication skills
  • Strong leadership and team building skills
  • Deep subject-matter-knowledge surrounding multi-channel creative technology execution including data-driven relationship marketing programs, mobile, Web portals, social media
  • Strong client consultation skills with ability to guide a strategic discussion
  • Analytical thinker with strong organizational skills
  • Solid academic credentials; PMO or equivalent credential preferred but not required

How can we help you succeed?

Call us at +1 (212) 705-8739 or complete the form below and we will reply within 24 hours.